SafeMart.com: Expert Technical Support

When it comes to choosing a home security company, there are a number of factors to consider.  The company you choose needs to have the products that you are looking for.  They need to have accessories for that product in case you choose to add on at a later date.  They need to have competitive prices, if not the very best.  Finally, and perhaps most importantly to the do it yourselfer, they need to offer expert technical support... and they need to offer it for free.

This expert technical support is truly what sets SafeMart apart.  Yes, we offer all of the products that you need.  Yes, we carry any accessories that you would want, and yes, we are competitive on prices and will price match if you find a lower price from a legitimate competitor.  But, above all of that, we offer lifetime, free, expert technical advice on any home security products you purchase from us.

Our technical support staff has undergone extensive training in all of the various items that we carry.  They are able to walk you through any problem you may have with your home security system and are happy to do so.  They are available for tech support calls Mon. through Fri., 8:00 am to 5:00 pm CST.  They are also available for tech support on Saturday from 8:00am to 12:00pm CST.  That means that no matter where you live in the United States or Canada, you will be able to receive expert technical support at a time that is convenient for you.  And for the do it yourself installer, this is really the most important aspect: knowing that you will not be alone when installing your system.

New Website Features - One Page Checkout

For the past two weeks I've tried to present certain new features on SafeMart's completely redesigned website.  Today, I want to briefly introduce you to the new streamlined checkout process.  

Usually, when checking out on a website, you have to enter information, and click next.  It then takes you to another page where you will enter more information and then go to another page.  You continue this way until all of the information is entered (usually at least three pages).  If you have to go back to correct information, it is time consuming and frequently you lose the data you entered.  To correct this, SafeMart's website now has single page checkout.  All of the information is on one page.  This means there's no delay and no chance of losing information that you've already entered.  Its all part of our goal to provide our customers with the easiest and best possible experience.  Come by and take a look.  You'll like what you see.

Do It Yourself Home Security Gets a New Face

Do It Yourself Home Security has gotten an upgrade at SafeMart.  A while back, the guys at SafeMart were talking about ways to improve the customer's experience in purchasing home security systems.  They decided that a complete redesign of the existing website was in order and got to work.  Now, after months of work, the site is public.  Here are some of the features of the new site:

- New User Accounts: These accounts allow customers to have real time access to their own personal account on SafeMart.com.  Customers can now pay invoices online, check the status of their orders, track packages, and easily submit tech support questions.

- Video Presentations: So far there are six videos, but SafeMart plans to add a new video per week.  The videos are short product demonstrations to help customers better determine which products are right for them.

- Simpler Format: The website is now very intuitive.  The most popular products and brands are displayed clearly on the home page and all other items can be accessed from well categorized drop down menus.

- One Page Checkout: All of the steps of checkout are now on one simple page.  This means there's no waiting for the next page to load, and if you need to go back a step, there's no chance of losing your data.

Additionally, SafeMart plans to add thousands of new products over the next few months, making it easier for customers to get exactly what they need.

SafeMart is known as a customer oriented business, and the new website takes that to the next level.  Stop by and take a look.  You'll like what you see.